Tier Credits are a measure of your progress toward your next Unity Tier status. They are earned based on your total gaming or non-gaming qualifying spend in a calendar year (January 1st through December 31st). You earn 1 Tier Credit for every $1 spent in participating cafes and hotels, as well as on dining and retail outside of the cafe. Tier Credit earning rates will vary at each casino based on your game play.  Total annual tier Credits = Tier Score.  Your Tier Score will reset at the beginning of each year.   

There are four (4) levels of Unity by Hard Rock membership. Benefits increase as you move through the different Unity Tiers.

The four (4) Unity Tiers are: Star, Legend, Icon, and X.

You can advance to the next Unity Tier by earning Tier Credits through qualifying spend at participating locations. The higher your Unity Tier, the better your benefits become.

Below are the corresponding Tier Credits for each Unity Tier: 

Tier 1: Star: 0 – 3,999 Tier Credits

Tier 2: Legend: 4,000 – 14,999 Tier Credits

Tier 3: Icon: 15,000+ Tier Credits

Tier 4: X:  by Invitation only

Unity Points are earned every time you game, purchase food, buy merchandise, or stay the night at one of our Hard Rock hotels. Unity Points work just like cash at any participating Hard Rock and Seminole Gaming location.

You can earn 3 Unity Points for every $1 spent in any participating cafe and non-casino hotel, and 1 Unity Point for every $1 spent on all other non-gaming spend in casinos. Unity Point earning rates for gaming at our casinos will vary at each casino based on your individual game play.

100 Unity Points convert to $1 USD (conversion rates may apply) on qualifying purchases at participating restaurants, bars, hotels, lounges and retail stores. 

Unity Points can be converted to Free Play for Game Play at selected casinos.

Members can earn Tier Credits and Unity Points for a qualifying stay of up to three (3) rooms per night (member’s room and two (2) additional rooms) within the same participating location.

Log in to the Unity by Hard Rock website or the Unity mobile app to check your Tier Credits and Unity Points balances, plan future visits, access special promotions, and much more!

You can also check your Tier Credit and Unity Point balances at a player’s club or kiosk where available at participating locations.

We do our best to post transactions immediately, there are some circumstances which may require up to 7-10 days for transactions to post.

Your Unity Points will not expire if you have made an eligible purchase within the last six (6) months.

Redeeming Unity Points does not reset the expiration date.

The following activities at participating locations are considered qualifying spend and will extend your point expiration dates:

• Table games play
• Slot machine play
• Online gaming
• Poker play
• Dining at participation cafes
• Qualifying stays
• Purchases at Rock Shop (including online store)

A qualifying stay means a stay at a participating location (excluding any non-qualifying stay) at public or non-public rates, including advanced purchase rates, corporate packaged rates, and government rates booked directly.

Hotel rooms booked through a tour operator or other third-party channel including at a group rate as part of an event, meeting conference or organized tour, at a tour operator, wholesaler, or crew room rate, at a business, employee or friends and family rate, or if the guest room was provided complimentary, are not considered qualifying stays, and will not earn Unity by Hard Rock Tier Credits or Unity Points.