To create a Unity by Hard Rock account, open the Unity app, tap on "Join Now" and follow the on-screen instructions to provide the required information.
On the login screen, tap on "Forgot Password" and follow the instructions to reset your password.
On the login screen, tap on "Forgot Account Number" and follow the instructions to recover your account number.
No, the Unity app does not currently support offline functionality. The Unity app requires a stable internet connection for optimal performance.
While we're constantly exploring ways to enhance user experience, we cannot provide a specific timeline for the introduction of offline mode at this time.
We strive to provide regular updates with fresh content and improvements. The frequency of updates may vary, but we're committed to enhancing your Hard Rock Unity mobile experience regularly.
If you have trouble with the Unity app, try logging out of your account and logging back in to see if that fixes the issue. If not, make sure you have the latest version from the Apple App Store or Google Play Store.
If you're still encountering problems, don't hesitate to give us your feedback. We appreciate hearing about any issues or suggestions for improvement, so please use our "Feedback Form" to let us know. Your input is valuable to us!