Frequently Asked Questions
Power Bank is an enhanced way to play where you can transfer funds right to your favorite slot machine. It allows you to download funds from your Casino Credit and/or Front Money Account right at the slot machine.
Participate today at the Casino Credit Office, Casino Cashier or with the slot customer service representative on the casino floor.
Participation is FREE. To use Power Bank, you must have an active Casino Credit Account in good standing and/or funded and active Front Money Account and you must also have a Unity by Hard Rock card.
You may participate in the Power Bank Program by completing and signing the Power Bank agreement. You must present your Unity by Hard Rock card and two (2) forms of government-issued photo ID (at least one of which has a photo). Upon execution of your agreement, the Casino will retain your electronic signature for use in completing markers and/or Forms W-2G.
Power Bank is simple, safe, secure and convenient. Power Bank gives you the power to withdraw funds from your Casino Credit and/or Front Money Accounts. With a Casino Credit Account, you don’t have to carry cash with you to play slots, no need to visit ATMs, banks or cash advances before playing your favorite slot machine. You control how much you want to withdraw right at the slot machine. You can even check the balances of your Front Money or Casino Credit Accounts right at the slot machine.
Simply insert your Unity by Hard Rock card into your favorite slot machine, press the download button and enter your PIN. The digital screen on the slot machine will provide instructions for downloading any amount from your Casino Credit or Front Money Accounts (to the extent of your credit limit or account balance).
The amount downloaded will appear as a credit in the credit meter on the slot machine. Each time funds are downloaded from your Casino Credit Account, they will be deducted from your available credit balance.
Funds cannot be withdrawn from your account without your PIN. You must keep your PIN confidential and not share it with anyone.
When playing with your Front Money account, the balance on the slot meter at the end of the session will be printed on a ticket which you may cash out at the ticket redemption machine, Casino Cashier or use to play another slot machine.
When playing with funds from your Casino Credit Account, the credit balance remaining on the credit meter of the slot machine at the end of your session (which occurs when you remove your Unity by Hard Rock card) will be deposited back into your Casino Credit Account to repay the amount of credit you used during that session. If the credit balance on the credit meter of the slot machine is not enough to repay all of the credit you used during the session, the entire balance will be applied to pay down the balance of your Casino Credit Account and the Marker Bank Cashier will prepare a new marker for the outstanding balance of your Credit Account using your electronic signature.
Any remaining winnings will be printed on a ticket at the slot machine which you may cash out at the ticket redemption machine, Casino Cashier or use to play another slot machine.
Any winnings of $1,200 or more from a single wager will be reported on a Form W-2G that will be filed with the IRS.
Yes. You may terminate your participation at any time by following a few simple procedures at the Casino Credit Office.
Front Money is funds deposited with the Casino for use in playing slot machines. These funds will be available to you at the slot machine through the Power Bank. Once your Front Money funds are deposited into a Front Money account you may download those funds to the slot machine.
A Line of Casino Credit is convenient, safe and fast. You access the Line of Casino Credit by downloading funds from your Casino Credit Account for use in slot play. Funds downloaded from your Casino Credit Account are restricted credits. They must be used for Casino play and cannot be cashed out. To establish a Line of Casino Credit and open a Casino Credit Account, you must fill out a credit application with a casino host or at the Casino Credit Office.